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HOSPITALITY PRIVACY POLICY
Effective Date: 11.03.25
1. INFORMATION ABOUT US
This Privacy and Cookies Policy (the “Privacy Policy”) explains how Hospitality D&B Events Ltd (“HospitalityDnB”), now part of Undivide Ltd (“Undivide”), collects, uses, stores, and protects your personal data when you use our apps, websites, products, or services (collectively the “Platforms”).
For the purposes of the General Data Protection Regulation (GDPR) (2018), the data controller is: Undivide Ltd (including HospitalityDnB) Registered Address: Undivide Ltd, Thomas Harris 1929 Shop Merton Abbey Mills, 18 Watermill Way, London, United Kingdom, SW19 2RD
Contact: info@hospitalityeventsltd.com
By using our Platforms, you agree to this Privacy Policy. If you do not agree, please refrain from using our Platforms.
2. WHAT HAS CHANGED?
HospitalityDnB is now part of Undivide’s group of in house brands (collectively referred to as the “Undivide Group”), which means: ✔ Your data is now managed by Undivide Ltd. ✔ You will continue to receive updates and services as before only if you have opted in. ✔ Your personal data remains protected under GDPR.
Important Notice:
If you previously signed up to HospitalityDnB updates, but have not newly opted in to Undivide, we will not contact you unless you opt-in again at: Opt-In Here
Your rights and ability to opt-out remain unchanged
3. INFORMATION WE COLLECT FROM YOU
We collect and process the following types of personal data:
Account Information: Name, email, username, password, phone number, gender (optional).
Transactional Data: Details of purchases, event registrations, and subscriptions.
Marketing Preferences: Communication preferences and opt-ins for newsletters or promotions.
Browsing Information: IP address, cookies, device details, and website interactions.
We only collect personal data that is necessary for providing our services.
4. HOW WE USE YOUR DATA
We use your data for the following purposes: ✅ To provide, operate, and improve our Platforms. ✅ To send you event updates, offers, and Hospitality/Undivide news (only if you opted in). ✅ To process transactions, event tickets, and customer support. ✅ To comply with legal obligations and security policies.
Marketing Communications:
If you previously subscribed to HospitalityDnB emails, you will continue to receive relevant updates.
You can opt-out at any time using the unsubscribe link in our emails.
5. DATA SHARING & THIRD PARTIES
Your data may be shared within the Undivide Group for service and marketing purposes only with your consent.
We do not sell your data, but we work with trusted third-party providers for:
Email & CRM tools (Active Campaign)
Cloud storage (Dropbox)
Marketing & analytics (Google Analytics, Facebook, Twitter, Instagram, LinkedIn)
All third parties are GDPR-compliant and only process your data as instructed by us.
6. YOUR RIGHTS UNDER GDPR
You have the right to: ✔ Access your data and request a copy. ✔ Correct inaccuracies in your personal information. ✔ Request deletion of your data (“right to be forgotten”). ✔ Opt-out of marketing communications at any time. ✔ Object to how we process your data.
To exercise your rights, contact us at info@hospitalityeventsltd.com.
7. COOKIES & TRACKING TECHNOLOGIES
We use cookies and tracking tools (Google Analytics, Facebook Pixel) to:
Improve website performance.
Provide personalized content.
Track engagement and marketing effectiveness.
Cookies are small files stored in your browser which do not give us access to your computer. For more information on cookies, including how to reject or delete them, please visit the following third party educational resource: http://allaboutcookies.org.
By using our Platforms, you consent to cookie usage. You can manage or disable cookies in your browser settings.
8. DATA SECURITY & STORAGE
We take strict security measures to protect your personal data, including: 🔒 Encryption and secure cloud storage. 🔒 Access control measures and authentication. 🔒 Regular security audits.
Your data is stored within the UK/EU and may be transferred to third parties in GDPR-compliant jurisdictions.
9. HOW TO OPT-OUT OR CONTACT US
If you no longer wish to receive emails from us: 👉 Click "Unsubscribe" in any email. 👉 Contact us at info@hospitalityeventsltd.com to remove your data.
For complaints, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or website notice.
Last updated: 11.03.25